Frequently Asked Questions

In the days leading up to your appointment, we will send you a reminder email that includes information about preparation for your pet(s) surgery.  Please read them carefully, and contact us if you have any concerns.

We currently use a 'drive-thru' style check-in process at our clinics.  All clients will remain in their vehicles, and our staff will assist at each car in line.  You will be given a QR code that allows you to fill out our check-in form on your smartphone (or we will provide a tablet if you do not have a smartphone device).

We can spay or neuter kittens as young as 6 weeks old. Since female kittens can become pregnant as early as 4 months, we recommend fixing them as soon as they’re old enough.

We do NOT offer declawing services at our clinics. Declawing is extremely painful and harmful to animals, and we are firmly opposed to the practice.

We currently ONLY provide canine services at our California clinic locations.  Our Indiana/Ohio clinics provide services for felines only.

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When you arrive at the clinic, you will be given a QR code that brings up our check-in form.  This form will allow you to input your owner/pet(s) information and select any additional services that you would like to add-on.

We are able to spay female cats even if they are pregnant, in heat, or nursing. There is no additional charge for any of these circumstances.

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If the cat is nursing kittens that have not yet been weaned, please bring them to the clinic along with the mother. They will be able to nurse safely before and after her procedure.

If someone else is bringing your pet to their appointment, please ensure the caretaker can provide the owner's name, phone number, email address, and home address for the pet’s medical records.

To see our current schedule, click on the 'Where We'll Be' tab.  If you do not see a certain location listed, then we are either not scheduled to be there or the clinic is already sold out.

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To apply for financial assistance, please visit the 'Financial Aid' tab to access our application.

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*Please apply at least 3 days prior to the clinic date you wish to attend. We cannot guarantee a response for requests received less than 3 days ahead of time.*

We do not require vaccinations, but we do offer them on the day of your pet’s appointment for an additional charge.

If you can't find your confirmation email, please check your spam or junk folder, as our emails are sometimes flagged by mistake. If you still don’t see it, feel free to send us a quick message through our Contact Us form.