Privacy Policy

Public Vet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect
We may collect personal information such as your name, phone number, and information related to your pet(s) when you schedule an appointment, receive services from us, or use our applications.

How We Use Information
We use this information to:

Provide veterinary services
Communicate with you about your appointment
Send important updates related to your pet’s care

SMS Communications
By providing your phone number, you consent to receive SMS messages from Public Vet related to your appointment and services. These messages may include updates such as early or delayed pickup times.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.

Data Sharing
We do not sell or share your personal information with third parties for marketing purposes.

Data Security
We take reasonable measures to protect your information.

Mobile Application Data

Our mobile applications used by staff may collect operational data entered by authorized users, including procedure details, notes, and related information. This data is used solely for internal record-keeping and operational purposes and may be stored using secure third-party services.